Don’t Live Online in Fear: Confronting Opposing Viewpoints in Forums, Blogs, and Wikis
Monday, November 20th, 2006Perhaps the biggest fear organizations face when considering creating a blog, discussion forum, or venturing into the world of online social networks is the “threat” of negative comments from the external community. This sense of fear is born of a long–held belief among traditional issue managers that you never repeat or provide a platform […]
