Communicating with Congress: Of Problems, Obligations, and Opportunities
Thursday, September 20th, 2007There are two events in the next couple weeks addressing how Congress communicates with constituents. Today, the Internet Advocacy Roundtable, which is now a project of the Center for American Progress Action Fund, is featuring staffers from several House and Senate offices along with a leading CRM expert to discuss innovations Congress is implementing to deepen relations with constituents.
On October 1, the Congressional Management Foundation (CMF) is hosting its Communicating with Congress Conference in DC. I am speaking on the second panel of this conference, discussing the scope of the problems faced by Congress, advocacy groups, software vendors, and citizens in dealing with “petitioning the government with grievances.” (For more information on this conference, contact Tim Hysom
What follows is the written testimony for my CMF presentation:
